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Home / Terms and Conditions

Terms and Conditions

Welcome to Vivi Envelopes. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any purchase or using our services.

Use of Our Website

By visiting our website, you agree to use it only for lawful purposes and in a way that does not infringe the rights of others or restrict their use and enjoyment of the site. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

Products and Descriptions

We make every effort to ensure that all product descriptions, images, and details displayed on our website are accurate and up to date. However, slight variations in color or design may occur due to differences in display settings or manufacturing updates.

Pricing and Payment

All prices listed on our website are in the applicable currency and are subject to change without prior notice. Vivi Envelopes operates exclusively on a cash-on-delivery payment method. You agree to provide accurate and complete information when placing an order.

Order Acceptance

All orders placed through our website are subject to acceptance. Once you place an order, you will receive a confirmation email or message. We reserve the right to cancel or refuse any order in cases such as product unavailability, incorrect pricing, or suspected fraudulent activity.

Shipping and Delivery

We aim to deliver your orders safely and promptly. Delivery times may vary based on your location and order type. For details on shipping timelines and process, please refer to our Shipping Policy.

Returns and Refunds

We accept returns and provide refunds for defective, damaged, or incorrect items as outlined in our Return and Refund Policy. Please ensure that returned products are in their original condition and packaging.

Intellectual Property

All content on the Vivi Envelopes website, including text, images, graphics, and logos, is the property of Vivi Envelopes and is protected by applicable intellectual property rights. You may not reproduce, distribute, or use our content for commercial purposes without prior written permission.

Limitation of Liability

Vivi Envelopes is not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our website, products, or services.

Changes to Terms

We may update these Terms and Conditions from time to time to reflect changes in our operations, services, or for other practical reasons. The updated version will always be available on this page, and continued use of our website signifies your acceptance of the revised terms.

Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us at [email protected].

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